Description
As utility companies face mounting pressure to modernize aging infrastructure, support clean energy adoption, and improve operational resilience, the need for intelligent, scalable operations has never been greater. Southern California Edison (SCE) is addressing this challenge head-on through a multi-year transformation effort that reimagines how the utility network and infrastructure are managed, maintained, and evolved.
At the heart of SCE’s strategy is a commitment to operational consistency, automation, and data-driven decision making. To enable this, SCE has implemented a centralized, vendor-agnostic automation and orchestration framework that supports everything from network refresh projects to AI-powered incident response. These efforts are not only improving day-to-day reliability—they are laying the foundation for long-term scalability, cybersecurity, and intelligent grid operations. This white paper shares lessons from SCE’s journey to date, offering a practical roadmap for other utility organizations seeking to modernize their infrastructure and operations. While no two utilities are identical, the core principles—standardization, interoperability, visibility, and cross-team alignment—are broadly applicable.
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